Privacy Policy
Sterling Labs, Inc. ("Sterling Labs") is dedicated to protecting your privacy. This Privacy Policy explains how we handle your data when you use our Legen software product.
Legen is built with a local-first architecture—your sensitive data, such as documents, transcripts, and notes, is always stored securely on your own device.
This policy details the limited data we do collect, such as usage analytics and account information, and how we use it to improve our services. By using Legen, you agree to the collection and use of information in accordance with this policy.
Table of Contents
1. Introduction
Welcome to Legen. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information. Our core commitment is to safeguard your sensitive data by storing it locally on your device. This policy applies to the Legen software and all related services (collectively, the "Services").
2. Local-First Architecture: Your Data Stays With You
Confidential information including legal documents, recordings, transcripts, and notes ("Sensitive Confidential Information"), is stored exclusively on your local device or practice management system.
What this means for you:
- No Cloud Storage of Sensitive Data: We do not store, access, or have the ability to view your Sensitive Confidential Information on our servers.
- Attorney-Client Privilege: Our architecture is designed to help you maintain attorney-client privilege by keeping confidential information under your direct control.
- Data Control: You have complete authority over your data, including the ability to manage, encrypt, and delete it directly from your device.
3. Information We Collect
To provide and improve our Services, we collect a limited set of non-sensitive information. This data does not include the content of your documents, recordings, or notes.
3.1. Client Metadata
We may collect basic identifying information about your clients, such as names and email addresses. This information is used to help you organize your work within the Legen application and is never shared.
3.2. Usage Data
We automatically collect telemetry and analytics data about your interactions with our Services. This may include:
- Information about the features you use
- Performance metrics and error logs
- Details about your device and application version
This data is used in an aggregated and anonymized form to improve the functionality, performance, and reliability of Legen.
3.3. Account and Billing Information
When you subscribe to Legen, we collect information necessary to create and maintain your account, including your name, email address, and payment information. This data is managed by our secure third-party payment processor.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Service: To manage your account, provide customer support, and ensure the Services are functioning correctly.
- To Improve Our Services: To understand how our users interact with Legen, allowing us to enhance features, fix issues, and improve the overall user experience.
- To Communicate with You: To send you service-related updates, security alerts, and other essential information. You may also receive marketing communications, which you can opt out of at any time.
- For Billing and Account Management: To process payments and manage your subscription.
We do not use your Sensitive Confidential Information, Client Metadata, or Usage Data to train artificial intelligence models.
5. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share the limited data we collect with third-party service providers only in the ways that are described in this Privacy Policy.
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing and analytics. These providers are authorized to use your information only as necessary to provide these services to us.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or defend against legal liability.
6. Data Security
We are committed to protecting your information. We implement a variety of security measures to maintain the safety of your personal information when you use our Services. For your locally stored data, Legenprovides:
- Local encryption to protect your data from unauthorized access.
- Configurable settings to control what data is stored.
- Instant deletion features for complete data management.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Data Retention and Deletion
You have full control over your Sensitive Confidential Information stored locally on your device and can delete it at any time. We will retain your Account Information, Client Metadata, and Usage Data for as long as your account is active or as needed to provide you with the Services. You may request the deletion of your account and associated data by contacting us.
8. Children's Privacy
Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also notify you via email of any significant changes. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Sterling Labs, Inc.
Email: yashmr@sterlinglabs.io
Address: 149 New Montgomery St, 4th Floor, San Francisco, CA 94105